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Introduction to UC

United Care Development Services, also know an UC( www.yousee.in ) was founded in June 2009. UC is a Philanthropy Exchange which provides a wider giving platform through the Four Donations For Development (Chaar Daan, Chaar Dhaam) initiative, which invites contributions in the form of 1.Volunteering(Shram Daan), 2.In Kind Donations(Vastu Daan), 3.Waste Donations (Kachra Daan) and 4.Financial(PostPay) Donations(Dhan Daan). UC’s objective is to generate Resources for Result oriented social work, primarily in the area of Healthcare and also in the areas of Education and Environment. UC currently supports several Public Hospitals and a few NGOs working for these causes spread across India. The work at UC is almost entirely led by dedicated volunteers and undertaken in a very collaborative model with other Non-profit and Public Institutions. The work at UC has been supported by both Institutional and Individual Donors.

Arogya Seva - Health for All (ASHA)

UC’s work in Health Care: UC's goal is to support free Healthcare providers to be the most Caring and Cutting Edge Healthcare services providers, including Government and NonProfit Healthcare providers. Besides savings lives and improving quality of life for several lakhs of people, the services from these institutions help to secure their livelihoods from the extremely high cost care available from alternate providers.

In the area of Critical Care, UC currently extends various volunteer service activities at the following Government Hospitals - Niloufer Hospitals in Hyderabad and Government General Hospital, Vijayawada, by providing a host of patient assistance and clinical support services. This has had a catalytic role in UC's efforts to mobilise and extend support for the overall Public Health area in Andhra Pradesh and Telangana states. As of today, UC with support from Tata Trusts and other Individual and Institutional donors has provided Critical Care Nurses and Patient Assistance team members and several Biomedical Equipment, for improving Emergency and Critical Care Services at 2 of these Government hospitals in AP and Telangana. Through this initiative, everyday about 30 critical care patients are served and another 500 patients are served with internal transportation and help desk assistance at Gandhi Hospital, Hyderabad. The work at Niloufer Hospital also includes a volunteer driven Child Heart Screening and Diagnosis support program which covers nearly 200 children every month, with the active support of Volunteer Cardiologists. UC has been supporting since 2017 Aarohi Blood Bank in Hyderabad, to support critical care patients and children with Thalassemia.

Nursing Support at RICU, GGH Vijayawada, Apr 2019

Nursing Support at NICU, Niloufer Hospital Hyderabad, Jun 2019

Palliative Care Team on Homecare visit in Khammam District

Patients at Palliative Care Center, Choutuppal, Jul 2018

With increasing Non-Communicable Disease (NCD) burden, the need for effective Palliative Care services is on the rise and the huge shortage of these services is glaring. UC is partnering and supporting the Pain Relief and Palliative Care Society(PRPCS) since June-2017, which is working to increase the availability of Palliative Care services in both in the Public Health system and outside of it. UC is currently supporting the palliative care services of PRPCS in Hyderabad which includes Hospice services and Palliative OP services at MNJ Cancer Hospital and Home Care services. During 2018, UC with support from Tata Trusts has assisted PRPCS in setting up 8 District palliative care centers in the Public Health System of Telangana, which support 64 inpatients and 500 home care patients at any point of time.

In May-2019, PRPCS and UC have set up a Palliative Care Unit, along with home care service at Government General Hospital, Kurnool in Andhra Pradesh.

Since Sep-2017, UC has also commenced monthly rural Health Camps outreach program to provide free Primary and Preventive Care health services for the rural populations, in collaboration with several volunteer Doctors, Panchayats, Primary Health Centers and local volunteer Organisations. Currently about 3000 patients are served every month through these Health camps. UC has also supported the Newborn Hearing Screening efforts of the Meenakshi Venkatraman Foundation, which today undertakes newborn hearing screening, with nearly 100 babies screened everyday and subsequent interventional support at the major public teaching hospitals in Hyderabad.

Patient receiving medicines at Kandukur Village Health Camp, in 2019

Registration of patients at Health Camp at PHC Kandukur

Patients with Doctors at Yedula Village Health Camp, in 2018

SSSSO, Aluva, Kerala, Free Health Clinic, Oct2018

Since 2017, UC has also commenced engagement with the Sri Sathya Sai Seva Organisations (SSSSO) to support the free healthcare services led by SSSSO. Besides being involved in a couple of Seva Projects with the Sri Sathya Sai Institute of Medical Sciences, Bengaluru, including its Ophthalmology Department, UC has also supported in the setting up of SSSSO-Odisha’s, Cardiac Outreach Center at Bhubaneswar. UC is currently extending support to create more Primary Health Centers with the SSSSO across the country with support from the Tata Trusts. 11 Primary care centers are currently operational by May-2019

UC is also currently developing and implementing a mobile Healthcare Skills Lab (mHSL) program since April 2018 - for Community and Healthcare Providers, to deliver skills to the larger public and healthcare providers, so that they may be able to give improved nursing and nursing assistant support for patients at home and at hospital. Everyday about 50 Patients attendants are trained in Nursing Assistant Skills at the Critical Care Units of Gandhi Hospital and MNJ Cancer Hospital Hyderabad and GGH Vijayawada. In addition, Nurses and other healthcare providers at Public Hospitals are also being trained in Basic Life Support and Nursing Skills using the mobile skill lab developed by UCDS.

UC has also extended support to Sweekriti Sociocare Foundation in Thane, during 2018-19 in these initiatives.

BLS training at GGH Mahabubnagar, Nov2018

Patient Attendants at Gandhi Hospital - May2019

The volunteer efforts by UC at the various health care initiatives have also resulted in the following innovative solutions:

Helpline: for Government Hospitals in Hyderabad, using Exotel’s cloud call center since Jul-2018, for driving change by capturing and responding to the service issues faced by patients and their attendants. Doctors also call for emergency blood component requirements. Since Dec-2018, this service was scaled with multiple helplines for various primary healthcare initiatives of partner NPOS supported by UC, with the calls mainly handled by trained volunteers. This service currently handles nearly 10 calls per day

Health4All in use at Niloufer Hospital Jun2019


Health4All: a free and open source hospital information system developed by UC volunteers since 2013 and implemented by volunteers at 35 Govt Hospitals currently Health4All. This application is also being extended to the Free Health Care services being rendered by the SSSSO and other NPOs.

Equipment Bank: Rather than donating medical equipment to individual hospitals, UC has created a pool of medical equipment, a volunteer force of free service biomedical equipment, made available where and when needed, adopting principles of Just-in-time and low inventory. This commenced in Aug-2016 and serving 8 hospitals currently and also the free health camps.

UC has also been working with Residential and Office communities in Hyderabad to encourage source segregation of waste and efficient recycling of such waste. Value generated from some of the recycling activity is contributed to some of the social work projects coordinated by UC. UC has also continued to play the role of facilitating greater collaboration between non-profit organisations and the larger public, through the annual SevaMela event conducted in the first week of October, coinciding with the Joy of Giving Week (Daan Utsav) celebrations held across the country.

UC has constantly invested in its credo “YouSee”, enabling transparency, openness and collaboration. In that direction, since July-2017, UC’s entire accounts, including payments, receipts, ledgers,TB, bills and invoices, are all open for the public at our site Accounts , another product of UC’s work in developing open source IT solutions by dedicated volunteers.

Major Institutional Donors who have supported the work at UC include, Tata Trusts, Michael and Susan Dell Foundation, Gandhi Medical College Global Alliance, Swiss Re, United Way of Hyderabad and Aurobindo Pharma Foundation.